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Amanda Knight

Healthcare & Insurance Data Analyst

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About Me

I work with operational data — specifically how information moves between business systems and how to diagnose problems when records don’t match.

In employee benefits administration, I analyze how data moves between systems and carriers and investigate when outputs do not match expected results. This requires understanding structured datasets, tracing system logic, and identifying root causes that affect billing accuracy, enrollment outcomes, and reporting reliability.

This portfolio shows how I apply the same analytical thinking using Python and SQL to answer business questions such as performance measurement, KPI analysis, and identifying patterns in operational data, and identifying patterns in operational processes. The goal is to translate operational data into decisions, not just visualizations.

Specialties: Operational Data Analysis · Data Validation & Quality Checks · Cross-System Data Investigation · Root Cause Analysis · SQL · Python · Excel Analysis · Business Process Analysis · Healthcare & Insurance Data

Latest Projects

Work Experience

Manager, EDI & Eligibility (Data Operations & Systems Integration)- AmeriLife Benefits (2025 - Present)

  • Lead operational data investigations across benefits administration and billing platforms, ensuring accurate eligibility, billing, and EDI data exchanges.
  • Oversee data validation and discrepancy resolution processes, identifying root causes when records do not match between carrier systems and internal platforms.
  • Collaborate with developers and analysts to test configuration and mapping changes and verify system outputs before production release.
  • Design process documentation and data controls to improve system reliability and reduce recurring data errors.
  • Guide team members in troubleshooting data issues, interpreting file outputs, and validating system behavior.

EDI & Enrollment Data Analyst - AmeriLife Benefits (2024 - 2025)

  • Performed data reconciliation and validation audits to investigate discrepancies in premium and enrollment records across connected systems.
  • Conducted user acceptance and scenario testing to verify workflows and billing calculations before implementation.
  • Maintained and tested Electronic Data Interchange (EDI) mappings (834 and non-834), ensuring data integrity between internal platforms and insurance carriers.
  • Diagnosed enrollment and policy data issues by tracing data flow across files, system outputs, and carrier records.
  • Improved workflow efficiency by identifying recurring data issues and recommending process changes and automation opportunities.
  • Coordinated cross-functional issue resolution with carriers, developers, and operations teams to correct data inaccuracies.

French/English Elementary Teacher - Académie Lafayette (2017 - 2023)

  • Partnered with stakeholders to implement strategies that fostered improved classroom dynamics.
  • Designed and refined lesson plans to deliver clear, concise, and engaging material tailored to meet diverse learning needs.